How to Order



How To Order


The easiest way to place your order is by using our online checkout system.

Just take a look at the range of caps and hats on this website and when you find something you like click the "Add To Cart" button. If you're not happy using this form of payment however we do accept cheques - just email your order to hats@max-cap.co.uk together with your delivery address and we'll pop your hats in the post - it couldn't be easier!

This will take you to your shopping cart, where you can confirm your selection size and proceed to our secure payments page.

Here you will be asked a few details that we need to fulfil your order. When it comes to paying we accept the following cards:



We accept payment in Sterling and Euros.

An e-mail will be sent to confirm your order with Max-Cap.

Delivery


All orders will be sent out within 5 working days. If you want us to hurry things along just let us know and we will do our best.

We box our hats (we do not want to send you something that looks like it has been sat on by an elephant).

All UK orders are sent using 1st class recorded mail. We charge £3.00 for this regardless of the size of the order. Also, you will only be charged once, even if we end up sending out several packages.

Overseas orders are sent by International Recorded delivery. We charge £6.00 for this. Max-Cap is not liable for any local duties that may apply. If you would like us to gift-wrap your order or add a personal message, this will cost an extra £1.50 per delivery.

Returns


We do our best to ensure that your hats arrive in tip-top condition. Unfortunately things can go wrong. If your order is damaged or incorrect let us know within 14 days of receipt and we will sort it out.

If you want a refund or exchange you can return your order. We won't ask any questions, but we do request that it is returned to us within 14 days and the goods must be unworn. We will try and process your return the day we get it, but please allow up to 14 days of receipt in case we are snowed under.
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